Our family exists to care for yours.

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Heritage Hall - Blackstone

Friday, April 15, 2016

To better serve the community, Since February 1st of 2016, Heritage Hall in Blackstone has become a member in two Coalitions and one Consortium on Aging.

SHARE Coalition: To develop innovative strategies to improve patient transitions between care and community settings, improve quality of care, and reduce avoidable hospitalizations for high-risk patients.  To identify and improve barriers which occur between facilities related to practices impacting patient care and community medical collaboration.

SRTC - Southside Regional Transitions Coalition:  To develop innovative strategies to improve transitions of patients between the inpatient hospital setting and other care settings.  Collaborating with VHQC (Virginia’s CMS Quality Innovation Network-Quality Improvement Organization- QIN-QIO).

The Consortium on Aging:  The Consortium on Aging comprises individuals, organizations, faith communities, nonprofit businesses and corporations interested in promoting positive aging and addressing the needs of our aging community.

 

Chad Isabelle promoted to Vice President of Operations of American HealthCare, LLC

Monday, May 05, 2014

Roanoke, Va. - American HealthCare, LLC, the Roanoke-based management company for 17 Heritage Hall Healthcare and Rehabilitation Centers throughout Virginia, announced the promotion of Chad Isabelle to Vice President of Operations.

Chad Isabelle has been a member of the American HealthCare team since May of 2009.  By December of that year, Isabelle became the Administrator of Heritage Hall Nassawadox, where he supervised daily operations of 145 residents and 130 employees.  Isabelle’s passion for delivering quality care was evident, and under his direction, the facility won multiple performance awards, the AHCA Bronze Quality Award, and the 2013 President’s Award for Facility of the Year.

Chad’s outgoing personality and positive attitude is essential in the work he does to increase the quality of life for residents.  “My goal is to improve our residents quality of life so much that they say, ‘If I ever need the services of a nursing home, I want to go to Heritage Hall’.”  Chad strives to do this by providing residents with ample opportunities to participate in events and activities inside, and especially outside, of the nursing home.

Before graduating from James Madison University in 2009, with a major in Health Services Administration and a minor in business, Chad Isabelle served in the US Army for eight years.

About American HealthCare LLC

American HealthCare, LLC, manages 17 Heritage Hall Healthcare and Rehabilitation Centers across Virginia, providing a wide range of series to their communities.  Each facility offers short-term rehabilitation, intermediate care, long-term care and many other levels of care.  Our mission statement defines us best: “Our family exists to care for yours.”  To learn more, please visit www.heritage-hall.org.

 

Administrator shares career path

Tuesday, October 22, 2013

Heritage Hall Residents Best Part of Job for Ratliff

Few people are lucky if at any point in the span of their work life they find a career that seems to have been destined for them.
At age 33, Buchanan County native Brandon Ratliff has already experienced that feeling of destiny, or as he refers to it, the feeling of being blessed, to hold the position of administrator of the Heritage Hall nursing home facility at Slate Creek.

 read more ...

Heritage Hall Facilities Win National Quality Awards

Tuesday, October 22, 2013
Heritage Hall Dillwyn and King George were recently honored at the AHCA National Convention, in Phoenix, AZ, for receiving the Silver Quality Award. Only 14 other facilities from VA have ever won this prestigious award. Please click on this link for the entire list: AHCA Award Winners 

Heritage Hall administrators win statewide awards

Tuesday, October 22, 2013
Heritage Hall administrators win statewide awardsROANOKE, Va. (September 25, 2013) – Three Heritage Hall administrators have been recognized for excellence by the Virginia Health Care Association – including the organization’s highest honor.

The awards were presented in Roanoke to leaders of Roanoke-based Heritage Hall:

Parker Jones, administrator of Heritage Hall Leesburg, won the James G. Dunton Distinguished Service Award for Lifetime Achievement. This top award is given to those who have risen to the top of their profession by pursuing excellence, expanding into new areas, and contributing to long term care in Virginia.

Derrick Kendall, administrator of Heritage Hall Blackstone, received the VHCA Nursing Facility Administrator of the Year Award for outstanding statewide leadership and for significant contributions to long-term care administration.

Susan Parks, director of nursing at Heritage Hall Nassawadox, won the Director of Nursing of the Year award for her demonstrated clinical and managerial expertise; leadership skills in quality care with positive outcomes; respect for residents, co-workers and policy; integrity and a high standard of ethical behavior; ability to maintain an efficient, professional environment; and availability to staff and family members.

It was the first time these three awards went to the same organization in the history of the Virginia Health Care Association awards.

 “These awards reflect the outstanding professionalism and care our residents can expect at Heritage Hall facilities across Virginia,” said Tommy East, president and CEO of American HealthCare, LLC, which operates 16 facilities under the Heritage Hall brand. “The awards are given to the best of the best in Virginia long-term care and we’re proud of their achievements and their focus on our residents and their families.”

About American HealthCare LLC
American HealthCare LLC manages 16 Heritage Hall Healthcare and Rehabilitation Centers across Virginia, providing a wide range of services to their communities. Each facility offers short-term rehabilitation, intermediate care, long-term care and many other levels of care. Our mission statement defines us best: “Our family exists to care for yours.” To learn more, please visit www.heritage-hall.org

Administrator honored by American Legion Post 56

Tuesday, October 22, 2013
Administrator honored by American Legion Post 56

The persons whom we call friends and the organizations that we belong to are usually a good indicator of who we are or what we aspire to be. Some people might call these relationships character building. Character building usually begins at home and becomes a finely honed skill in places like church, school and military service. General Dwight D. Eisenhower once stated that character was “everything in leadership” but real character was basically “integrity”.

Throughout the years, military service has become a gristmill for “character building” where men and women are placed in difficult to almost impossible circumstances yet triumph over their circumstances. The concepts of character and integrity are interwoven throughout a service member’s career whether they serve 3 years or 33 years. The idea of sacrificing one’s personal needs for the greater good for all isn’t a new concept. If you don’t believe that ask former combat veteran and American Legion Post 56 member Chad Isabelle.

A 2002 graduate of Phoebus High School in VA; he enlisted in the Army infantry directly out of school. Isabelle later served in both Iraq and Afghanistan during some of the heaviest years of fighting. During his 8 years of service he attained the rank of Specialist and Team Leader and earned the prestigious Combat Infantry Badge. The CIB is an honor that is presented for performing duties while personally present under enemy fire and the individual receiving this distinction had to be engaged in active ground combat and exposed to direct fires by the enemy. This is an impressive achievement for a young man whose goal was to complete his Army career and enter the field of health sciences to help people in need.

However, Isabelle’s accomplishments did not end there. He was also the recipient of 2 Army Commendation Medals for his decisive actions in combat. His first one was for protecting and saving dozens of fellow Soldiers lives after he discovered an Improvised Explosive Device (IED) attached to multiple IED’s that essentially formed what is called a “daisy chain”. He received his second medal for his heroic actions during a fire fight that caused him to expose himself to enemy fire while he led his unit out of an ambush. To talk to Isabelle one would expect a “salty” or opinionated person who is jaded by the horrors of war but instead you find a young man filled with hope, hard work and optimism. Much of this outlook can be attributed to that fact that Isabelle was born into a military family in Pensacola, FL and grew up on bases along with his 2 older sisters. Not one to sit around and feel sorry for himself, he took several college courses during his combat deployments in order to obtain his BS in Health Services Administration from James Madison University. He laughingly jokes that his degree took 7 years to complete due to his military service. Isabelle stated that he plans on starting work on an advanced degree and this time there’s no worries about “incoming fires”.    

Isabelle is currently the Administrator at Heritage Hall in Nassawadox and the care and concern he has shown his clients and staff demonstrates the leadership qualities born of harder times in faraway places . During the course of this interview Isabelle spoke about the integrity of being responsible for your own actions through self-discipline and accountability. He said that real character is doing the right thing when no one was watching you and he tries to instill that same concept to his staff at Heritage Hall. What we expect out of life and what we get are sometimes two very different outcomes; yet through the grace of God, family and friends we continue to move along. During this Year of the Veteran at the American Legion Post 56, Isabelle’s military record and service to the community stand as a shining example of what America’s current veterans look like today. As WW II General Lucian K. Truscott said ”reputation is what you think you are and character is who you are”.

 

Submitted by:

Joe Vaccaro

Assistant PAO

Post 56, Cheriton, VA

 

Heritage Hall - Brookneal receives highest quality rating

Thursday, March 14, 2013
Heritage Hall-Brookneal has received a five-star quality rating from the Centers for Medicare and Medicaid Services, which cited the facility for excellence in health inspections, overall quality of medical care and other factors.

Nursing homes with five stars are considered to be above average quality. The facility at 633 Cook Ave. also made the national list of top nursing homes in U.S. News & World Report magazine.

“We’re very proud of our heritage of quality, particularly here in Brookneal,” said Diane Barksdale, administrator. “This highest possible quality rating is a testament to a dedicated and professional team that puts residents and their care first.”  

A detailed report of results from Heritage Hall-Brookneal can be found at http://health.usnews.com/best-nursing-homes/area/va/heritage-hall-brookneal-495242.

The Centers for Medicare and Medicaid Services, a federal agency, created the Five-Star Quality Rating System to help consumers, their families, and caregivers compare nursing homes more easily. The five-star rating is determined by:

Health Inspections – The health inspection rating contains information from the last three years of onsite inspections, including both standard surveys and any complaint surveys.  This information is gathered by individuals who go onsite to the nursing home and follow a specific process to determine the extent to which a nursing home has met Medicare’s minimum quality requirements.  

Staffing – The staffing rating has information about the number of hours of care on average provided to each resident each day by nursing staff. 

Quality measures – The quality measure rating has information on nine different physical and clinical measures for nursing home residents. They offer information about how well nursing homes are caring for their residents’ physical and clinical needs.
 

About American HealthCare LLC

American HealthCare LLC manages 16 Heritage Hall Healthcare and Rehabilitation Centers across Virginia, providing a wide range of services to their communities. Each facility offers short-term rehabilitation, intermediate care, long-term care and many other levels of care. Our mission statement defines us best: “Our family exists to care for yours.” To learn more, please visit www.heritage-hall.org. 

Tommy East promoted to President and CEO of American HealthCare, LLC

Monday, December 10, 2012
ROANOKE, Va. – American HealthCare, LLC, the Roanoke-based management company for 16 Heritage Hall Healthcare and Rehabilitation Centers throughout Virginia, today announced the promotion of Tommy East to president and CEO.

East, who has served as the company’s chief operating officer since 2010, is a 31-year veteran of eldercare, having managed assisted living and rehab facilities and worked in home health and hospice.

The Salem native is an accomplished businessman who serves as an educator and coach for employees at a company with facilities stretching from Virginia’s coal country to northern Virginia and Tidewater. He has administered assisted living complexes and a rehab center with more than 300 beds.

“I look forward to growing upon what makes our facilities special – we are a family that takes care of our residents,” East said. “I am very proud of the talent, capabilities and vision of our leadership team and look forward to a seamless transition.”

An avid golfer and graduate of Roanoke College, East and his wife, Lori, have two daughters and a son.

ABOUT American HealthCare LLC

American HealthCare LLC manages 16 Heritage Hall Healthcare and Rehabilitation Centers across Virginia, providing a wide range of services to their communities. Each facility offers short-term rehabilitation, intermediate care, long-term care and many other levels of care. Our mission statement defines us best: “Our family exists to care for yours.” To learn more, please visit www.heritage-hall.org.
 

Greg Dowdy promoted to chief operating officer of American HealthCare, LLC

Monday, December 10, 2012
ROANOKE, Va. – American HealthCare, LLC, the Roanoke-based management company for 16 Heritage Hall Healthcare and Rehabilitation Centers throughout Virginia, today announced the promotion of Greg Dowdy to chief operating officer.

Dowdy, who joined American HealthCare in 2011 to oversee the company’s operations in eastern Virginia, has more than 30 years of healthcare experience, having served previously as chief operating officer and administrator of a 373-bed facility in Roanoke. He is a licensed Nursing Home Administrator.

He has served as a senior examiner for the American Health Care Association's National Quality Award Program for 11 years and was recently named an inaugural member of the program’s Baldridge Faculty for leadership.

A native Roanoker, Dowdy is an honors graduate of Roanoke College. He and his wife, Terry, serve as hospice volunteers and provide life coaching for young people.

Dowdy, a former newspaper writer, is currently writing his first book.

ABOUT American HealthCare LLC

American HealthCare LLC manages 16 Heritage Hall Healthcare and Rehabilitation Centers across Virginia, providing a wide range of services to their communities. Each facility offers short-term rehabilitation, intermediate care, long-term care and many other levels of care. Our mission statement defines us best: “Our family exists to care for yours.” To learn more, please visit www.heritage-hall.org.
 

Carlisle Nottingham Story

Wednesday, April 06, 2011
Carlisle L. Nottingham is a resident at Heritage Hall - Nassawadox and his life holds a very amazing story. Carlisle is originally from the Eastern Shore and attended Cape Charles High School, graduating in 1937. Upon graduation Carlisle went off to fight in World War II and was eventually commissioned in the Army Air Corps on the crew of a B-17 Flying Fortress, as the navigator. During this entire time Carlisle proudly wore his Cape Charles class ring as a reminder of his hometown and his friends and family still living there.

After a mission over Germany in May of 1943 Nottingham’s plane and crew members were shot down near Belgium’s shore. Nottingham survived but was placed in a POW camp called Stalag Luft III, near the border of Germany and Poland. Carlisle remained in this camp, with his class ring close by, until January 27, 1945 when the camp was suddenly moved due to the Russians approaching. During the commotion Carlisle forgot his ring in a separate pair of pants which he left in the camp. He figured he would never see his ring again but as fate would have it, 57 years later his ring was returned. In 1960 an ex-prisoner who had the ring decided to sell it to a German man for 100 German marks. Many years later, the man who purchased the ring gave it to his grandson, Mathias Franke, in case he ever needed extra money. Franke had the ring for a few weeks when he noticed a similar ring on another American, and asked what kind of ring it was. After he found out it was a class ring, Franke did his research and made a contact at Cape Charles High School and after some searching they discovered the 1937 class ring, with the initials CLN, belonged to Carlisle Nottingham. Carlisle and Franke traded emails back and forth for a while until the U.S. Air Force said they would pay for Carlisle.
 

Heritage Hall Facilities win National Quality Awards

Wednesday, October 27, 2010
Heritage Hall Blackstone, Laurel Meadows, and Wise were recently honored at the AHCA National Convention, in Long Beach, CA, for receiving the Bronze Quality Award. Only 19 other facilities from VA were honored with this prestigious award. Please click on this link for the entire list: AHCA Award Winners 

Driving for Quality RV tour stops at Heritage Hall Blacksburg

Wednesday, October 27, 2010
On October 25, 2010 the AHCA Driving for Quality Care RV Bus Tour stopped at Heritage Hall - Blacksburg. Driving for Quality Care is a nationwide petition tour and grassroots initiative to urge the President, Congress and America’s Governors to take steps to preserve and protect America’s long term and rehabilitative care services. This was the last stop on the tour and proved to be a very exciting, emotional, and successful event. Follow this link to read the blog: Driving for Quality Care Blog 

Jermon Bushrod visits with Heritage Hall - King George

Friday, February 26, 2010

On Thursday, February 26th Jermon Bushrod of the Super Bowl winning New Orleans Saints returns to his hometown and visits with residents at Heritage Hall - King George. Bushrod is the starting Left Tackle and is in his fourth year in the league. Click here for the entire story.

 

American Healthcare, LLC names Greg Dowdy new Regional Vice President

Monday, September 26, 2011
On Monday, August 15, 2011, Greg Dowdy was named Regional Vice President by American Healthcare, LLC. Dowdy is responsible for eight American Healthcare facilities.

Dowdy comes to American Healthcare with almost 30 years of healthcare experience. Previously, Dowdy was responsible for running the largest Long Term Care facility in Virginia, serving in the past as a chief operating officer, senior vice president, and administrator. In addition, Dowdy serves as a Senior Examiner for the American Health Care Association’s National Quality Program.

Tommy East, Chief Operating Officer, quoted “We are very excited for Greg to join our team. His past industry experience, passion for team building and quality care, and willingness to serve the senior population make him a perfect fit for American Healthcare.”

As Regional Vice President, Dowdy will direct the overall operations and acts as a resourcefor eight eastern Virginia locations: Blackstone, Brookneal, Dillwyn, Front Royal, King George, Leesburg, Nassawadox, and Virginia Beach.
 

Nursing homes need stable federal funds

Monday, July 25, 2011
Over the past several decades, the role of nursing facilities in America has changed dramatically.

Nursing homes -- more accurately referred to as skilled nursing and rehabilitation facilities -- are no longer places where only the elderly or disabled turn to when there is no hope of recovery.

The care that the modern skilled nursing facility offers is becoming increasingly more medically complex, providing a much wider variety of care services than ever before.

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